Terms & Conditions

Please read these terms and conditions carefully before using our website and services. By using our website and submitting your questions, you agree to the following terms and conditions:

1. Informational and Educational Purposes Only:
  • The answers provided on this website are for informational and educational purposes only. They are not intended to serve as a medical diagnosis, treatment, or recommendation.
  • No diagnosis or treatment suggested here has medical validity. The information provided is purely for informational purposes and should not be considered medical advice
  • The information provided may not be applicable to your individual health situation. Always consult with a qualified healthcare professional for personalized advice.
  • The use of any information obtained from this service is at your own risk.
2. No Doctor-Patient Relationship:
  • The use of this website and its services does not establish a doctor-patient relationship between you and the doctor or any other healthcare professional providing answers on this platform.
  • The answers given here are solely for the purpose of helping you acquire more information about the health condition you are inquiring about, either for yourself or for someone else.
3. Curb of Liability

The website owner, operators, and affiliates are not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided “as is,” with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information, and without warranty of any kind, express or implied.

  • No Emergency services 

This service does not provide emergency medical care. All questionswill be answered within 24 to 48 hours and emergency information cannot be provided. If you are experiencing a medical emergency, please call your local emergency services immediately.

  • Text Service Only

This service will provide text answers only to the questions. No phone call requests will be entertained.

  • No prescriptions, doctor’s notes or leave certificates

This service is purely for providing information on health conditions and medical questions. No prescriptions, medicines, doctor’s notes or leave certificates will be provided. There will be no refunds if these are requested.

4. User Conduct

Users agree to use the website and its services in a manner that is lawful and respectful to other users. Any inappropriate, offensive, or unlawful content posted by users may result in termination of services without prior notice.

5. Privacy

We are committed to protecting your privacy. All personal information provided to us will be kept confidential and will not be disclosed to third parties without your consent, except as required by law.

6. Refund Policy

Refunds will not be initiated solely on the grounds that a client is not satisfied with an answer provided. The final authority on all questions of refunds lies with the website owner. Refunds may only be considered under the following conditions:

  • ∙If the service was not delivered at all as described or agreed upon.
  • In case of duplicate payments made by the client.
  • ∙If there are technical issues on our end that prevent the completion of the service.

Requests for refunds must be made in writing within 15 days of the service delivery date. The decision to grant a refund is at the sole discretion of the website owner and will be made on a case-by-case basis.

7. Not a Telemedicine Consultation:

This service is not a telemedicine consultation. The information provided should not be used as a substitute for professional medical advice, diagnosis, or treatment.

8. Consult Your Healthcare Provider:
  • You understand that the best way to address any health problem is to consult with a qualified healthcare provider in person.
  • The information provided here in no way supersedes the advice of a doctor who has personally examined you.
  • All information given here should be cross-checked with your own healthcare provider.
9. Limitations and Scope:
  • This service is available globally, and the answers are communicated via email and through live chat on the website.
  • The scope of our services is limited to providing text answers to medical questions.
10. Changes to the Terms

We reserve the right to modify these terms at any time, so users have to review them frequently. Changes and clarifications will take effect immediately upon their posting on the website. Your continued use of the website following the posting of any changes to these terms constitutes acceptance of those changes.

11. Acceptance of Disclaimer:
  • By submitting your questions, you acknowledge and agree to these terms and conditions. You must agree to these terms before using our services.
  • If you do not agree with any part of these terms and conditions, you should not use our website or submit your questions.
12. Contact Information:
For any questions or clarifications regarding this disclaimer, please contact us at:
13. Jurisdiction:

Any disputes arising from the useof this service shall be subject to the exclusive jurisdiction of the Guwahati High Court, Assam, India.

These terms and conditions are governed by the laws of India.